Product Care Guide
Product Care Guide
Keep it dry
Avoid prolonged water exposure. Let items fully air-dry before storage.
Avoid harsh agents
Perfume, hair spray, sunscreen, and cleaners can affect finishes.
Reduce friction
Store items separately to prevent scratching, bending, or surface wear.
Gentle cleaning
Use soft cloths and mild methods; avoid abrasive tools.
Category Index
Specific protocols for maintaining structure and finish across different materials.
Structure & Shape
Keep structure clean and consistent. Protect shape first.
- Let rest and air out after wear.
- Brush off dust with soft brush/roller.
- Spot clean damp; do not soak.
- No crushing: protect crown.
- No heat: prevents warping.
- Travel: stuff crown lightly.
Leather & Hardware
Prevent deep creasing and preserve hardware finish.
- Wipe dry after wear (sweat/moisture).
- Light marks: slightly damp cloth.
- Check specific product page notes.
- Hang or store flat (no tight rolls).
- Avoid stacking heavy items atop.
- Limit prolonged sunlight.
Metal & Finish
Prevent dullness, scratches, and tangling with small habits.
- Apply lotion/perfume before wearing.
- Remove before swim/shower/gym.
- Wipe off oils after use.
- Store separately (anti-tangle).
- Keep dry to protect finish.
- Mild soap only if needed.
Situational Logic
Adjustments in routine to prevent long-term wear based on environment.
Quality Assurance
If your item arrives with an issue or you notice an unexpected defect, contact support right away. I offer free returns and exchanges within 30 days, and I’m here 24/7 to help.
Direct Support Line
For product-specific guidance, please send the item name or a screenshot.