Shipping Policy

Legal Information

Shipping Policy

This Shipping Policy explains how shipping works at Art Function, including delivery timelines, tracking, and common delivery questions. I keep shipping simple: free shipping on all products, with support available 24/7.

Last updated: February 5, 2026

Shipping cost

Free shipping is included on all products. The checkout total will reflect shipping as free.

Delivery time

Typical delivery time is 7–15 calendar days. This is an estimate and may vary due to carrier delays, peak seasons, weather, or address issues.

Processing and transit times are included in the delivery estimate.
Orders may arrive earlier than expected; occasional delays can occur.
If your order is time-sensitive, contact support before ordering and I will advise based on current conditions.

Order confirmation

After you place an order, you will typically receive an order confirmation email. Please review it to ensure your shipping details are correct. If something needs to be changed, contact support as soon as possible.

Once an order begins fulfillment, changes to address or items may not be possible.

Tracking

If tracking is available for your shipment, it will be provided by email or in your order details. Tracking updates may take time to appear after shipment and may not update every day depending on the carrier.

Tracking may show “label created” before the first carrier scan appears.
During transit, updates may pause briefly and then resume.
If tracking looks unusual, contact support and I will help you review it.

Shipping address accuracy

Please enter a complete and accurate shipping address at checkout. Address errors can delay delivery or cause a package to be returned.

Include apartment, unit, suite, or building details when applicable.
Use a valid phone number to help carriers complete delivery if needed.
If you notice an error after ordering, contact support immediately.

Delivered but not received

If tracking shows “delivered” but you have not received the package, please check nearby safe locations and with household members or building staff. If it is still missing, contact support and I will help you take the next steps.

Confirm the delivery address on your order confirmation.
Check mailrooms, front desks, lockers, porches, and neighbors.
Reach out to support with your order number and tracking information.

Refused / Undeliverable

If a package is returned due to an incomplete address, delivery refusal, or repeated failed delivery attempts, I can help coordinate a reshipment when possible. Additional time may be required to process the return and reshipment.

To prevent this, please double-check your shipping address and contact details at checkout.

Damaged packages

If your order arrives with visible damage to the packaging or item, contact support as soon as possible with clear photos. I will review the situation and provide a fair resolution.